How many showrounds do you conduct each day, week, month?  Are you spending 40 minutes to an hour on each one?  It’s a lot of time in your working week. Here are our top 10 tips to ensure that you convert more and spend your time wisely. 1.  Plan and review Spend a few minutes… Read more

Customer feedback indicates that rarely when making an enquiry does the Event Sales Team establish ‘what is the objective of the meeting’. In addition, if this information is captured, customers have advised it is rarely communicated to the Operations Team and often has to be repeated again.   Why do this? Knowing the customers meeting… Read more

We work with many hotel and venue sales teams handling meeting enquiries.  Here are the three most common lines from a caller that sales teams want help with. “I just want the rate…” “I don’t want to give you all my details…” “I don’t want to commit…”   Responding to these difficult situations is about… Read more

Agents are busy people with very tight turnarounds put on them by their clients – time away from their desk is precious, doughnuts are good but they are not enough on their own. If you wish to target the agency market these top tips may help you get the best out of your presentations to… Read more