I went to a restaurant this week and as I approached the bar the barman, who was serving other people, turned, smiled and informed me that he’d be with me in a minute.  He also put a napkin on the bar in front of me which further acknowledged my arrival.  When he had finished serving… Read more

“Training is not just the responsibility of the company, it is the responsibility of the individual as well” At this morning’s quarterly MG Sales Talent Network Simon Kerr, Commercial Director of COMO Hotels and Resorts gave an engaging account of how he took his diverse sales team through a process, which has brought them to… Read more